There is a limit to the amount of attendees Outlook can show free/busy info for. You’re having “too many” attendees for your meeting.You’ll need the individual members of the group to collect the free/busy information. Expand your distribution lists or Microsoft 365 Groups.
This exception is explained in more detail later in the guide (Check 3). Adding someone from another company, only works when your administrator has configured a federation trust.
Verify that you are online with Outlook.Other things to be aware of, and may quickly explain why you don’t see the Free/Busy information, are Selecting the attendee from the Global Address List of your Address Book will make sure that all Exchange references for the user are correct again and the free/busy information can be retrieved. The fact that this works is because somehow the cached AutoComplete entry has lost the relation to the Exchange object of the user. When you are on the Scheduling Assistant tab, don’t add the attendee via the All Attendees list on the left but click on the Add Attendees command on the Ribbon instead. To select the attendee from the Outlook Address Book, simply click on the Required or Optional button. File-> Options-> Mail-> section: Send messages-> button: Empty Auto-Complete list.Optionally, you can reset your entire AutoComplete list via This is the same method as removing an address from the AutoComplete list when addressing an email. When you are on the Meeting tab and Outlook suggests the attendee when typing in the Required or Optional field, you can use the X on the right side to remove it. In this case, it is important that you do not select the attendee from the AutoComplete list when it makes a suggestion.
With a bit of luck, you can easily solve this issue by removing the attendee and then adding it again via the Global Address List in the Outlook Address Book. No free/busy information could be obtained for Professor Xavier. There could be several reasons why Outlook was unable to retrieve the Free/Busy status of an attendee.Įach of these reasons require different solutions ranging from very easy to solve by yourself, to requiring your Exchange administrator to make server-side configuration changes.īelow you’ll find an overview of common reason reasons, things to check and solutions to get the Scheduling Assistant to show the Free/Busy information again for your attendees. Why is this and how can I make Outlook retrieve this information again for this attendee? When adding attendees to my meeting invitation, for some of the attendees, their free/busy status shows as “No Information” in the Scheduling Assistant.